marginfi is building one of the largest lending protocols on Solana. We’re looking for a Customer Support Specialist to help resolve user-facing issues, such as troubleshooting issues, answering questions about the company and product, and making sure our community feels heard.

Responsibilities

• Support users across Telegram and email.
• Troubleshoot issues and escalate bugs to the team.
• Share user feedback with product + engineering.

Requirements

• Past experience in support, community, or user-facing roles.
• Fluent in English.
• Problem-solving mindset; calm under pressure.
• Interest in DeFi/Solana (or eagerness to learn fast).

Nice to Have

• Experience with crypto tools or protocols.
• Multilingual skills.
• Developer experience.

Why marginfi?

• Join a small, fast-moving team in DeFi.
• Remote-first, flexible work.
• Competitive compensation.