Workplace Operations Manager

Our Mission

Day to Day

• Manage daily office operations, including coordinating employee requests and overseeing their prioritization to ensure timely resolution within established service level agreements (SLAs).
• Manage and coordinate internal office communications to keep employees informed, engaged, and connected. Partner with internal teams to maintain accurate and accessible information on office resources and updates.
• Manage relationships with local third-party service providers including food services, fitness vendors, and janitorial to ensure high-quality service and operational continuity.
• Plan, execute, and manage employee engagement events ensuring alignment with company culture and adherence to budget guidelines.

Responsibilities

• Serve as a key cultural ambassador, advocating company values and coordinating meetings and community events that foster a cohesive and engaged workplace. Collaborate with senior managers and cross-functional partners on space planning projects, office moves, and infrastructure improvements.
• Oversee the food and beverage program, ensuring a varied selection to accommodate dietary needs and maintaining vendor relationships.
• Develop, manage, and forecast office budgets, ensuring effective resource allocation and financial accountability.
• Research and identify new vendors in partnership with procurement and legal partners. Partner with cross-functional teams and external vendors on special projects and operational needs, as well as alignment and execution of workplace-related initiatives
• Maintain consistent compliance to safety and compliance standards through regular inspections and proactive risk management.
• Guide and support the Workplace Operations Coordinators through coaching, task delegation, and guidance.
• Serve as the primary onsite representative for Workplace Experience (minimum four days per week) to manage the team and ensure smooth operations and consistency for local employees.

Skills/Competencies

• 5+ years of experience in workplace experience, facilities, or office operations management within a fast-paced environment as well as experience in maintaining workplace safety and compliance through proactive risk management.
• Proven ability to develop and mentor a local workplace team, fostering a positive culture and operational efficiency.
• Experience managing budgets, vendor relationships, and complex projects with solid organizational skills.
• Exceptional communication skills to engage collaborators at all levels, including senior leadership and external vendors.
• Highly organized and structured and able to prioritize effectively in a dynamic, changing workplace and bringing a proactive and adaptable mindset with the ability to thrive in a dynamic and evolving environment.
• Proficient in workplace and collaboration tools, including Google Workspace, Slack, and Jira and experience using and learning new technologies, systems, and tools to streamline workflows and improve efficiency.
• Fluency in English and any local language requirements as applicable.

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Reference ID: 46494

Reference ID: 46494