Client Activation Specialist

Location

Benefits

Pulled from the full job description

Full job description

Our Mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2023)

Day to Day

This role is a hybrid position, requiring Tuesdays and Wednesdays in our Oldtown Scottsdale Indeed Office (4343 N Scottsdale Rd Suite 250 Scottsdale, AZ 85251, US)

As a Client Activation Sales Specialist in our Scaled Business Success (SBS) team, you’ll consult with prospective, new, and churned accounts in our small business segment, as you help them to activate their jobs on our website.

In this role, you'll receive daily leads and have the opportunity to engage with clients through both phone and email channels. By actively listening and understanding their unique needs, you'll be able to offer tailored solutions and present opportunities for their success in utilizing Indeed's products and services.

You will approach your interactions with clients with insight, respect, and an awareness of diverse backgrounds and perspectives.

Responsibilities

• Proactively contact new clients and prospects to present offers
• Educate and position several Indeed products to maximize success for SMBs and help them through the onboarding journey
• Promote Indeed’s products & services and demonstrate the return on investment
• Meet assigned quarterly goals including revenue and conversion
• Deliver great client experiences and outcomes so clients are retained
• Meet productivity standards set by the team & other health metrics
• Educate clients on our products and ensure their accounts are optimized and clients are actively engaged and feature adoption is high
• Conduct live product demonstrations over the phone or through Zoom
• Assist with client re-engagement and re-activation

Skills/Competencies

• 1+ years of experience in sales or customer service roles.
• Fluent in English, with strong verbal and written communication experience.
• Proven influencing & sales experience with a customer focus
• Great communication, including the propensity to actively listen
• Experience working well under pressure, multi-task, and prioritize responsibilities
• Driven to produce a high volume of outbound calls each day influencing positive client outcomes

Salary Range Transparency

Scottsdale 22.30 - 28.00 USD per hour

Salary Range Disclaimer

The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

Benefits - Health, Work/Life Harmony, & Wellbeing

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://benefits.indeed.jobs!

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Accommodations at 1-855-567-7767, or by email at accommodations@indeed.com. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
Fair Chance Hiring
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Indeed’s Employee Recruiting Privacy Policy

Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs.

Reference ID: 44320

Job Type: Full-time

Pay: $22.30 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How did you hear about this opportunity?
• Are you a current or former Indeed Employee?
• This role is a hybrid position, requiring Tuesdays and Wednesdays in our Oldtown Scottsdale Indeed Office (4343 N Scottsdale Rd Suite 250 Scottsdale, AZ 85251, US). Is this schedule and location suitable for you?

Work Location: In person