About Blackbird

Blackbird Labs is a loyalty and payments platform fostering deep connections between the world's top restaurants and their patrons.

Launched in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird combines a highly customizable loyalty programming platform for restaurants with a payments architecture that gives consumers the ability to “check in to pay” at their favorite restaurants. Backed by prominent investors including Union Square Ventures, a16z, and Amex Ventures, Blackbird is poised to transform the restaurant industry. Join us on this exciting journey to create the ultimate dining experience.

About the Job

As a Product Design Lead, you will be responsible for delivering elegant user-centered design solutions through a deep understanding of our customers, restaurant partners and business needs. You are a strong product thinker — able to work closely with cross-functional teams to devise scalable experiences and intuitive user journeys that enhance our loyalty and rewards platform.

Responsibilities

• Play a key role in shaping the product and design strategy, influencing overall direction and decision-making.
• Take full ownership of the user journey, overseeing the entire design process from initial concept through prototyping, user testing, and final production.
• Collaborate closely with product managers, engineers, and cross-functional teams to define and execute the product roadmap.
• Create web and mobile experiences that are beautiful and intuitive for our customers.
• Advocate for user-centric design principles and promote a design thinking mindset within the organization.

Minimum Qualifications

• 7+ years of experience in UI/UX design, with a significant focus on consumer-facing mobile applications. Strong portfolio showcasing your work.
• Pixel-perfect attention to detail and mastery over your craft: visual design, interaction design, and prototyping in Figma.
• Skilled at working closely and communicating with product and engineering teams – able to articulate design decisions clearly.
• Adaptable and capable of working in a fast-paced, entrepreneurial environment.

Preferred Qualifications

• Experience with or interest in blockchain technology and restaurants.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Experience with front-end development (HTML, CSS, JavaScript) is a plus.
• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field; Master’s degree preferred.

Benefits and Perks

We offer a full slate of benefits, including competitive salaries, stock options, medical, dental, vision, life and disability coverages, flexible vacation, and a parental leave program. We also offer some not-so-standard, extra-fun benefits.

We value diversity and believe forming teams in which everyone can be their authentic self is key to our success.

We encourage people from underrepresented backgrounds and different industries to apply. Join us and find out what the best work of your career could look like here at Blackbird.

Salary Range: $180,000 - $200,000