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Solutions Engineer - AMER

Ashby

Ashby

South America · Remote
Posted on Saturday, May 11, 2024

About Ashby

We’re building the next generation of enterprise software and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run an efficient and data driven hiring process. We are well funded and backed by great investors including Y Combinator, Elad Gil and Lachy Groom.

We have 1,000+ amazing customers, including OpenAI, Ramp, Notion, and FullStory (and many others which we cannot name).

We have a clear buyer persona and target market. Plus, we already have multiple products to sell. We've only taken the first steps towards a much larger opportunity. In short, it's the perfect time to join! 🚀

About this role

As a Solutions Engineer at Ashby, you’ll partner with Account Executives to help us secure the technical win and collaborate on the business case to secure the commercial win. Your objective is to help prospects understand how the Ashby platform can support their specific needs in ways that are differentiated from competitors . To do this, you’ll develop deep product and competitive acumen across our full product suite, and build a strong understanding for the challenges TA teams face.


You'll be responsible for delivering tailored product demonstrations, enabling well-scoped product trials and coordinating RFP responses from time to time. You’ll know you’re successful in this role when prospects can’t wait to purchase Ashby! (which happens pretty frequently, because the product is ahhh-mazing)

Our Philosophy

We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell. We want to offer deep expertise whenever we interact with prospects and customers. We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount — and we hire and compensate accordingly. We value a strong sense of ownership, principled thinking over experience, and thoughtful communication. You can also review our full set of Operating Principles.

You could be a great fit if:

  • 👪 You have experience as a Sales Engineer / Solutions Consultant supporting complex, multi-stakeholder SaaS sales cycles in a team-selling motion.

  • 🤓 You have developed deep product expertise across a suite of solutions. You’re well regarded as a subject-matter expert by your peers today.

  • 📣 You demonstrate mastery of clear communication. You ask questions with precision and listen for nuance in answers. You explain complex concepts in simple terms and can articulate the business impact of features.

  • 🛠 You're a builder - you get energy from digging into problems and finding unique solutions, and you love working in a fast paced organization.

  • 📚 You’re adept at creating and delivering tailored demos that span a broad range of product capabilities. You are comfortable adapting on the fly based on customer questions.

  • 🤝 You proactively engage AEs to distribute the work of progressing deals towards a commercial win.

  • ♻️ You are a partner to the product org, translating customer feedback into requirements that have resulted in product enhancements

  • 💙 You have spent time with HR or Talent teams, and you have a high level of empathy for the work they do day to day—their pain is our pain.

Bonus points for:

  • 🤝 Familiarity with recruiting workflows & data in Applicant Tracking Systems

  • 📈 Demo infrastructure or demo engineering experience

Examples of things you’ll work on:

  • 💰 Help win new marquee accounts! Our buyers have nuanced and detailed requirements that you’ll address in a systematic way to maintain deal momentum.

  • ⚙️ Build upon our existing demo environments to craft compelling narratives to showcase product capabilities

  • 🎨 Design repeatable processes to make the solutions engineering team a well oiled machine as we scale

Why become an SE at Ashby?

Ashby is a unique place to work as a Solutions Engineer - we're not just keeping pace with industry standards; we're setting them. Each time we speak with a customers, our platform enables us to show truly novel ways to improve their TA strategy. Here's why:

  • Incredible Product-Market Fit: Our solutions are not just products; they address critical pain points in the talent and recruiting ecosystem. The challenges our clients face aren't merely operational; they stem from a sector that has historically struggled to keep up with the evolving needs of global talent teams. Ashby stands out by offering not just answers but transformation.

  • Revolutionizing an Under-served Market: The gap between what talent teams need and what traditional software offers is wide, but Ashby is bridging it. We bring to the table an exceptional product endowed with versatility and innovative capabilities. Our solutions are designed for teams strive for hiring excellence through efficiency, agility, and continuous improvement.

  • A Canvas for Creativity and Impact: At Ashby, Solutions Engineers have the unique opportunity to sculpt our offerings across a vast spectrum of product capabilities. Our platform empowers you to get creative and solutions that continuously exceed expectations. Here, your work directly contributes to reshaping how companies around the world attract, hire, and retain talent.

Becoming a Solutions Engineer at Ashby means being at the forefront of a transformation in the talent acquisition landscape. Here, your contributions have the power to make a tangible impact on our clients' success and the industry at large.

Reasons you shouldn't apply:

  • If iteration and innovation makes you anxious, and you're more about sticking to the tried-and-true, this role may not be the right fit.

  • Our team works on a wide range of deals - from hundreds to thousands of employees. Each customer has unique challenges, and it's important that you're excited by the complexity of the issues, not the size of the deal.

  • You are not comfortable combining both deep technical expertise and strategic business acumen.

  • If a fast-paced and ever-evolving work setting makes you uncomfortable, the dynamic environment at Ashby could be more challenging than rewarding.

  • Should you see feedback more as a critique than a catalyst for growth, the collaborative and improvement-driven culture at Ashby may not suit your style.

Benefits

  • You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.

  • You get to sell a product that our prospects & customers are truly excited about.

  • Competitive compensation.

  • Unlimited PTO with four weeks recommended per year.

  • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

  • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

  • $100/month education budget with more expensive items (like conferences) covered with manager approval.

  • In the US, top notch health insurance for you and your dependents with all premiums covered by us.

  • 401(k) matching if you're in the US.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.